Asset registry, vendor catalog, work orders, preventive maintenance, building access.
A synagogue is a physical building with HVAC, plumbing, sanctuary fixtures, kitchen equipment, security systems — and right now, when something breaks, the workflow is a phone call to a board member, an email forwarded three times, and a maintenance receipt that ends up in a folder no one ever opens. MyBimah Facilities is the operations layer for the building: every asset registered, every vendor catalogued, every work order tracked end-to-end, every recurring maintenance task on a calendar, and every key accounted for.
Facilities reuses the proven Pulse infrastructure and connects to the new Projects module so a major capital project absorbs its work orders cleanly. Request access to shape the early build.
HVAC units, water heaters, sanctuary microphones, kitchen ovens, fire-suppression systems, parking-lot lights, even the pews — everything registered with location, room, serial, install date, warranty expiry, and assigned vendor. The history of every service event lives on the asset, so when the AC unit in the social hall is on its fifth repair this year, the data tells you it's time to replace, not patch.
A real ticketing model with priority, assignee (internal staff or external vendor), expected and actual completion, cost tracking, and a state machine that mirrors Pulse: new, acknowledged, scheduled, in-progress, completed, cancelled. Photo attachments, before-and-after documentation, vendor invoices stored against the order. Searchable by asset, by location, by vendor, by year.
The HVAC company, the plumber, the electrician, the locksmith, the kitchen-equipment service, the sound technician — contact info, service-area notes, current contracts, billing terms, ratings, and a complete history of every job they've done at the synagogue. When the executive director leaves, the next one inherits the institutional knowledge instead of starting cold.
Recurring schedules — quarterly HVAC filter changes, annual fire-extinguisher inspections, monthly elevator certification, spring sukkah-frame inspection. The platform generates work orders ahead of due dates, surfaces overdue items prominently, and keeps the maintenance log auditable for insurance + safety inspections.
A keyholder roster with what each person carries (sanctuary key, social-hall key, kitchen, office, mechanical), RFID and key audit log when the synagogue runs an electronic system, contractor day-pass workflow, alarm-code rotations with encrypted storage, and a clean off-boarding checklist when a board member or staff role transitions.
Open work orders by priority. Overdue preventive tasks. Assets approaching warranty expiry. Spend-by-vendor for the year-to-date. Building-access changes from the past week. The kind of operational visibility that small synagogues currently reconstruct from scratch every time someone asks.
A congregant submits a Pulse ticket: “the heat in the social hall is broken.” A staff member reviews and clicks Promote to Work Order. The new work order auto-links to the social-hall HVAC asset, inherits the description, and stays linked to the originating ticket so the submitter sees progress on their status link. If the work order turns out to be a $15,000 unit replacement rather than a $400 repair, a manager promotes it again into a Project — phases for vendor selection, budget approval, installation, post-install testing — with the work order rolling up underneath.
The same thread runs through all three surfaces. The submitter sees it as a public progress feed. The maintenance team sees it as a work order with vendor + cost details. The board sees it as a project with budget and timeline. One trail, three lenses.
The run-of-service editor — every prayer, honor, page reference in one place.
Plan aliyot weeks ahead, share with families, never lose track again.
The bimah projector — siddur pages, transliteration, English, RTL Hebrew, all driven by your service order.
Congregant help-desk + public Project Board. Capture every question, ship a transparent backlog.
Shivas, B'nei Mitzvah, weddings, off-site services — coordinated end-to-end.
A first-class touch-screen memorial wall. Every plaque, every yahrzeit, every photo.
Welcome portal, Navigators, leadership dossiers, and a 12-month checkpoint cadence. Structured first-year onboarding.
Events, internal initiatives, capital campaigns, and community programs — phases, tasks, and threads in one workspace.
Pastoral care, development, family graph. The relationship layer your books don't have.
We're onboarding new launch-partner synagogues selectively while we mature the platform with our beta partner. Send a note and we'll set up a conversation.